Staff Training and Awareness (GPSR) SOP

This detailed SOP provides training managers, HR coordinators, compliance officers, and department heads with a structured framework for Staff Training and Awareness (GPSR).
Key features include:
– Subprocesses and Process Flow: Covers four critical subprocesses—Onboarding Training, Role-Specific Training, Ongoing Competency, and Compliance Updates. Each subprocess ensures comprehensive employee development, tailored training delivery, and adherence to updated regulations.
– Risk Management: Identifies potential risks such as inadequate training delivery, misalignment with regulatory updates, and data breaches. Mitigation strategies include standardised materials, regulatory monitoring systems, and robust data security measures.
– Compliance and Regulatory Requirements: Ensures alignment with GPSR and GDPR, with regular reviews and updates to training materials within 30 days of regulatory changes, maintaining compliance and data protection.
– Key Performance Indicators (KPIs) and Controls: Defines KPIs such as training completion rates, competency achievement percentages, and feedback implementation rates. Controls include standardised delivery methods, regular audits, and robust feedback mechanisms to ensure continuous improvement.
– RACI Framework: Clearly delineates responsibilities for roles such as Training Managers, HR Coordinators, Compliance Officers, and Department Heads, fostering collaboration and accountability across the training lifecycle.
– Systems Requirements: Specifies tools such as Learning Management Systems, Content Development Tools, and Compliance Monitoring Systems to deliver interactive training, monitor regulatory changes, and manage training data securely.
– Appendices: Includes practical resources such as training checklists, email templates, real-life case studies, and tips for effective SOP usage to guide users through implementation.