Process Management Process Playbook

This detailed playbook provides process managers, quality analysts, business leaders, and operations teams with a structured framework for managing and optimising business processes effectively.
It includes:
– Step-by-Step Process Flow: Outlines essential subprocesses such as Process Mapping, Process Evaluation, Process Improvement, and Process Review. Each step includes clear actions, decision points, and mechanisms for assessing and enhancing business processes to ensure efficiency and consistency.
– RACI Framework: Clearly defines roles and responsibilities for each task within the process management framework. It ensures that Process Managers, Quality Analysts, Process Engineers, and Stakeholders are accountable and engaged at every stage, promoting transparency, collaboration, and continuous improvement.