Change Management Process Playbook

This detailed playbook provides change managers, business leaders, project managers, and IT professionals with a structured framework for managing organisational change effectively.
It includes:
– Step-by-Step Process Flow: Outlines essential subprocesses such as Impact and Feasibility Assessment, Change Planning and Approval, Execution and Monitoring, and Review and Sustainability. Each step includes clear actions, decision points, and mechanisms for evaluating and addressing change initiatives to ensure smooth transitions.
– RACI Framework: Clearly defines roles and responsibilities for each task within the change management process. It ensures that Change Managers, Business Analysts, Resource Managers, and Stakeholders are accountable and engaged at every stage, promoting transparency, collaboration, and efficiency in implementing change initiatives.